Did I mention that Jim Hollander at Hot Grips™, Pat Denayer at Lockitt Group Inc., and Mike Ebers and Deata McCubbin at Warm & Safe Heated Gear™ have unbelievably stellar customer service? I'm happily repeating it because it's so true and so refreshing in today's big-box, mass-marketing, internet mega-store world.
You'll be able to read all about this most unwelcome detour in the installation of heated grips when I finally complete the project and post a very detailed project report.
Having felt the heat before I wrecked the controller, I can tell you that I am so looking forward to the luxury of those grips when the commute resumes in March.
1 comment:
Good customer service is hard to come by these days. It seems to be the exception rather than the norm, and that is sad. Love the picture collage!
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